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public sector

AI and automation modernizes legacy systems, allowing you to focus on delivering efficient, transparent, and equitable services.

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Industry Solutions

WHAT INTELLIGENT AUTOMATION MEANS FOR PUBLIC SECTOR

Government organizations are embracing digital transformation to better serve citizens, reduce operational costs, and empower their workforce. As manual processes, high transaction volumes, and administrative backlogs continue to grow, intelligent automation is no longer a luxury, it’s a necessity.

Today, the public sector is reclaiming millions of hours by automating data processing, accelerating compliance checks, and improving service delivery. Emerging capabilities like AI agents take this even further, enabling dynamic, context-aware automation that can adapt in real time. With agentic automation, government services can now be intelligently orchestrated across departments, increasing agility, transparency, and citizen satisfaction.

ENHANCE SERVICE DELIVERY

Achieve faster and more efficient services for citizens by automating routine administrative tasks.

INCREASE OPERATIONAL EFFICIENCY

Intelligent automation streamlines workflows, reduces manual errors, and optimizes resource allocation.

IMPROVE DATA MANAGEMENT

Enhance transparency, facilitate better decision-making, and ensure compliance with regulatory requirements.

ENHANCE POLICY IMPLEMENTATION

Intelligent automation supports the implementation and monitoring of public policies by automating data collection, analysis, and reporting.

Procurement Vehicles

VEHICLES TO HELP YOU GET STARTED

FEDERAL

Challenge-Based Standing Offer Solicitation (RPA – Professional Services)
TBIPS (Tier 1 & 2)
Software Licensing Supply Arrangement (SLSA)
Temporary Help Services (THS)
ProServices

PROVINCIAL

Ontario Public Service Vendor (OPS)
Task-based I&IT Services (VOR #OSS-00430429)

areas to automate

DOCUMENT PROCESSING

PUBLIC RECORD REQUESTS (ATIP)

BENEFITS PAYMENT PROCESSING

ELIGIBILITY AUDITING

FRAUD DETECTION

CYBERSECURITY

DOCUMENT PROCESSING

Automate the classification, extraction, validation, and archiving of data from various document types using intelligent document processing (IDP):

Digitize paper documents and store them in a searchable database.
Automatically categorize and tag documents based on content.
Route documents to appropriate departments or individuals.
Generate summaries and extract key information for easy review.

PUBLIC RECORD REQUESTS (ATIP)

Optimize the handling of public record requests, including Access to Information and Privacy (ATIP) requests, by automating the intake, tracking, and response processes. Here’s how automation does it:

BENEFITS PAYMENT PROCESSING

With automation, ensure that beneficiaries receive their payments promptly and accurately, improving overall satisfaction and trust in public services:

ELIGIBILITY AUDITING

Leverage intelligent automation to enhance the accuracy and efficiency of eligibility audits, ensuring that resources are allocated appropriately and compliance is maintained. Here are a few ways to use automation:

FRAUD DETECTION

Anticipate and prevent fraud before it occurs. Using automation, take a proactive approach that not only safeguards public funds but also enhances the integrity of public services:

Monitor transactions and activities in real-time for suspicious patterns.
Cross-reference activities with known fraud indicators and historical data.
Automatically flag and freeze accounts involved in suspected fraud.
Generate detailed reports for further investigation by compliance teams.
Deploy AI agents to evaluate patterns across multiple systems and proactively coordinate investigation workflows with compliance teams.

CYBERSECURITY

Strengthen cybersecurity by automating threat detection, response, and mitigation processes. Here’s how automation can help:

Case Study

$ 0 MM

SAVED IN ANNUAL OPERATIONAL EXPENSES

A Canadian government organization faced a backlog of 250k+ tax payments. Our automation and AI consulting experts streamlined their processes, enhanced accuracy, and improved service delivery, showcasing automation’s transformative potential in the public sector.

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Whether you’re just starting with digital transformation or exploring advanced solutions like agentic automation, we’re ready to support your mission. We excel at delivering intelligent automation and AI consulting solutions tailored to the organization’s evolving needs. It’s time to take the first step.

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